Meet the BID Team

Now that the BID has gone live we would like to introduce our team!

Paul Collins - BID Manager

Paul has recently joined the Team here in Newcastle under Lyme.  Paul has been working within the Town Team and BID’s sector for around 8 years.  He was one of the founders of one of the first twelve Portas Pilots, a competition led by the Department of Communities and Local Government in 2012.

Since then, Paul worked for Successful Sutton BID as Market and Marketing Manager but also worked on a wide range of operational projects and events.

Amy Williams - BID Administrator

Amy has joined our team to manage the day to day administration and finance of the company. Which includes updating our website and advertising events and businesses through social media as well as helping with the oragnisation of events and promotions.

Robert Pratt & Susan Smith - BID Ambassadors

We are excited to have recruited two BID Ambassadors whose job it will be to work closely with the businesses and visitors in the town.  They will be patrolling the BID zone on a daily basis to give out information, communicate with businesses and visitors alike. Their main duties include:

Business Engagement - Acting as a link between businesses and organisations within the BID area through scheduled and adhoc visits, they help to ensure businesses are getting the most out of BID services and projects.

Reporting - By reporting incidents and issues within the Newcastle, the Ambassadors help to ensure that the BID area is the best it can be for businesses.

Connecting - Ambassadors work with statutory services to report issues of concern for businesses such as anti-social behaviour, illegal trading or street repairs.

Welcoming visitors - Through their close communications with businesses, services and events in the BID area, they provide a welcoming and guiding service for visitors. In this way they stand to actively promote cultural activities, attractions, businesses and places of interest and support positive tourism to the area.